Who we are
Our website address is: https://the-content-studio.com
Van Brück EIRL – The Content Studio
11170 Raissac-sur-Lampy, France
N° TVA: Fr 13791758782
N° de SIRET: 791 758 782 00019
What personal data we collect and why we collect it
Contact forms – Contact information
When you fill in the contact form on our website, we will receive an e-mail. We use the data that you submitted to contact you in the correct way. The contact form itself is not stored.
To filter submissions from our contact forms for spam, we use a spam fighting service which checks your message, your email address and your IP address for spam and temporarily stores this data on secure servers in the EU and the US. The privacy policy of our spam fighting service can be provided upon request.
Collaborations
If you are a customer with us, we also store your contact and billing data and contact data like presenter names, e-mail addresses, phone numbers and presentation materials. This data is needed to ensure a smooth collaboration and for event production purposes.
Cookies
This website uses cookies. These are small files containing data sent by this website to your browser and written to your hard disk. This data is used to identify returning visitors in order to better tailor the website to them. If you wish to delete these cookies, please consult the manual of your browser. Your browser also allows you to configure your settings concerning these cookies. You can configure your browser to prevent the use of cookies, to warn you each time a cookie is created or to remove cookies from your hard drive afterwards.
Who we share your data with
Cloud storage: The Content Studio informs you that your personal data is included in computer files held by The Content Studio and stored on a secure Cloud Storage service. Once a file is added to this cloud storage, it’s synced to the service’s secure online servers. All files stored online by this Cloud Storage Service are encrypted and kept in secure storage servers. This Cloud Storage Service has chosen to adhere to the Cloud Security Alliance (CSA) Code of Conduct for GDPR Compliance and describes its data protection practices and compliance with the Code of Conduct in a Privacy Level Agreement that is publicly available on the CSA website. The privacy policy of our cloud storage services can be provided upon request.
Web hosting: The Content Studio’s website is hosted by a renown web hosting service. This service guarantees that your data, including transfers of your data from the European Economic Area to a third country, meets with compliance under applicable data privacy laws. The privacy policy of our web hosting services can be provided upon request.
Customer data: If you are a customer with us, we share contact data like presenter names, e-mail addresses, phone numbers and presentation materials only upon your request with third party suppliers selected and approved by you as a customer. This data is needed to ensure a smooth collaboration and for event production purposes.
Besides these third party suppliers, only The Content Studio uses your data.
How long we retain your data
Messages submitted through the Contact Form on our website, are not stored. Customer invoice records will be held for ten years. Personal data provided for event purposes is deleted upon instruction of the customer.
How we protect your data
We use password protected computers and store your data on a secure Cloud Storage server. In this way, we try to take the necessary measures to prevent theft, loss or unauthorized access.
What data breach procedures we have in place
An automated data breach system looks out for The Content Studio’s data and provides a notification as soon as any of our logins are compromised, so we can take immediate action (change password, remote sign out of devices, web sessions and apps).
What rights you have over your data
As a user, you have a number of rights relating to your personal data. If you wish to invoke any of these rights, it is best to contact The Content Studio directly by sending an e-mail to [email protected]. We do our best to process all requests within 30 working days.
Modifiability
The Content Studio has the right to change this privacy statement if necessary. It is therefore important to regularly check this page. The privacy policy was last amended on 18 December 2022.